Built for Shopify sellers

Reply smarter.
Sell more.

AI drafts personalized replies to every customer message. You approve in one click. Grow your shop without the grind.

500+ sellers already using Zylia
4.2x
Faster reply time
89%
Customer satisfaction
3h
Saved per week
2.1x
Repeat buyers
Features

Everything you need
to grow your shop

Built specifically for e-commerce sellers who care about every customer interaction.

AI That Knows Your Customer
Researches each buyer " location, order history, communication style " to craft replies that feel genuinely personal, not templated.
You're Always in Control
Nothing sends without your approval. Review, edit, or skip every draft. The AI does the work, you make the call.
Buyer Persona Analysis
Automatically groups customers into segments " gift buyers, loyalists, collectors " and generates targeted marketing for each.
Marketing Content Generator
Instagram captions, email campaigns, follow-up messages, and promos tailored to exactly who's buying from you.
Built for Shopify
Connects to your Shopify store for seamless message management. One platform, all your customers.
Reply Analytics
Track response times, satisfaction, and which messages convert best. Know exactly how your customer service performs.
How it works

From message to reply in seconds

Watch how Zylia handles customer messages end-to-end " automatically.

New message from Shopify
Sarah M.
Portland, OR · 3 previous orders · Shopify customer 4 yrs
"Hi! I ordered the gold ring last week, any update on shipping? I need it before Friday for a gift."
1
Message arrives
A customer messages your Shopify store. Zylia picks it up instantly.
2
Customer researched
Zylia pulls their location, order history, and past interactions to understand who they are.
3
Draft created
AI crafts a warm, personalized reply in your shop's voice " ready in under 10 seconds.
4
You approve & send
Review and approve inside the app. Edit if you want, or let it send as-is.
Marketing

Your buyers, understood.
Your marketing, automated.

Zylia analyzes who's buying from you, builds buyer personas, and generates ready-to-use marketing content " every week, automatically.

Gift Buyers
38% of your buyers
Buy near holidays · Ships to different address · Note says "gift wrap please" · Avg order $64
Top locations: Portland, Seattle, NYC
Highest Value
Loyalists
22% of your buyers
3+ orders · Leave 5-star reviews · Refer friends · Avg order $91 · Buy new drops fast
Top locations: LA, San Francisco
Self-Treat Buyers
28% of your buyers
Ships to own address · Browse before buying · Respond to "treat yourself" messaging · Avg order $52
Top locations: Austin, Denver, Miami
Auto-detected from your order history · Updates every Monday
Integrations

Built for Shopify

Connect your Shopify store to your smart inbox. Manage every customer message in one place.

Shopify Shopify
Shopify Plus Shopify Plus
Shopify POS Shopify POS
Why Zylia

Zylia vs. typical AI tools

Most AI tools are built for everyone � which means they're built for no one. Zylia is purpose-built for sellers.

Feature ⚡ Zylia Typical AI Tools
E-commerce focused ✓ Purpose-built for Shopify sellers ✗ General-purpose, not seller-specific
Reads your inbox ✓ Polls Shopify & email in real time ✗ No platform integration
AI reply drafting ✓ Drafts in your shop's voice, per customer ~ Generic text generation only
Human approval ✓ Review & approve in-app — you stay in control ✗ No approval workflow
Buyer personas ✓ Built from your actual order history ✗ No order data access
Marketing content ✓ Tailored to your shop and buyer segments ~ Generic copy, no buyer context
Free trial ✓ 14 days, full access, no card required ~ Varies — usually limited or paywalled
Pricing

Simple, transparent pricing

Start for free. Scale as you grow. Cancel anytime.

Starter
$39
/mo
Perfect for solo sellers getting started with AI-powered replies.
  • 1 connected shop
  • 200 AI reply drafts/mo
  • In-app approval flow
  • Customer profiling
  • Basic buyer segments
  • Marketing content generator
  • Multiple shops
  • Priority support
Most Popular
Growth
$69
/mo
For serious sellers who want full AI power and marketing tools.
  • 3 connected shops
  • 1,000 AI reply drafts/mo
  • In-app approval flow
  • Deep customer profiling
  • All buyer segments
  • Marketing content generator
  • Post-purchase follow-ups
  • Priority support
Pro
$99
/mo
For high-volume sellers and teams managing multiple stores.
  • Unlimited shops
  • Unlimited AI drafts
  • In-app approval flow
  • Deep profiling + web research
  • All buyer segments
  • Full marketing suite
  • Buyer persona deep-dives
  • Priority support + onboarding

All plans include a 14-day free trial. 14-day free trial to start.

Testimonials

Sellers love Zylia

"I used to spend 2 hours a day answering messages. Now it takes 10 minutes. The AI sounds exactly like me " my customers have no idea."
Sarah M.
Jewelry seller · Portland, OR
"The buyer persona tool is incredible. I found out 40% of my buyers are gift-givers and completely changed my listings. Sales up 30%."
Marcus T.
Candle shop · Austin, TX
"Getting draft replies ready to review and approve " it's like having an assistant who works 24/7 and understands my customers."
Priya K.
Print shop · London, UK

Ready to reply smarter?

Join 500+ sellers saving hours every week with AI-powered customer service.

FAQ

Everything You Need to Know

Quick answers to the most common questions about Zylia.