Now with Etsy, Shopify & WooCommerce

Reply smarter.
Sell more.

AI drafts personalized replies to every customer message. You approve in one click. Grow your shop without the grind.

500+ sellers already using Zylia
4.2x
Faster reply time
89%
Customer satisfaction
3h
Saved per week
2.1x
More repeat buyers
Features

Everything you need
to grow your shop

Built specifically for e-commerce sellers who care about every customer interaction.

AI That Knows Your Customer
Researches each buyer " location, order history, communication style " to craft replies that feel genuinely personal, not templated.
You're Always in Control
Nothing sends without your approval. Review, edit, or skip every draft. The AI does the work, you make the call.
Buyer Persona Analysis
Automatically groups customers into segments " gift buyers, loyalists, collectors " and generates targeted marketing for each.
Marketing Content Generator
Instagram captions, email campaigns, follow-up messages, and promos tailored to exactly who's buying from you.
Works Where You Sell
Connects to Etsy, Shopify, WooCommerce, and any website via embeddable widget. One platform, all your messages.
Reply Analytics
Track response times, satisfaction, and which messages convert best. Know exactly how your customer service performs.
How it works

From message to reply in seconds

Watch how Zylia handles customer messages end-to-end " automatically.

New message from Etsy
Sarah M.
Portland, OR · 3 previous orders · Etsy member 4 yrs
"Hi! I ordered the gold ring last week, any update on shipping? I need it before Friday for a gift."
1
Message arrives
A customer messages your store. Zylia picks it up instantly from Etsy, Shopify, or WooCommerce.
2
Customer researched
Zylia pulls their location, order history, and past interactions to understand who they are.
3
Draft created
AI crafts a warm, personalized reply in your shop's voice " ready in under 10 seconds.
4
You approve & send
One tap to approve on Telegram or web. Edit if you want, or let it send as-is.
Marketing

Your buyers, understood.
Your marketing, automated.

Zylia analyzes who's buying from you, builds buyer personas, and generates ready-to-use marketing content " every week, automatically.

Gift Buyers
38% of your buyers
Buy near holidays · Ships to different address · Note says "gift wrap please" · Avg order $64
Top locations: Portland, Seattle, NYC
Highest Value
Loyalists
22% of your buyers
3+ orders · Leave 5-star reviews · Refer friends · Avg order $91 · Buy new drops fast
Top locations: LA, San Francisco
Self-Treat Buyers
28% of your buyers
Ships to own address · Browse before buying · Respond to "treat yourself" messaging · Avg order $52
Top locations: Austin, Denver, Miami
Auto-detected from your order history · Updates every Monday
Integrations

Works where you sell

Connect all your stores to one inbox. No matter where you sell.

Etsy Etsy
Shopify Shopify
WooCommerce WooCommerce
Telegram Telegram
Any Website Any Website
Pricing

Simple, transparent pricing

Start for free. Scale as you grow. Cancel anytime.

Starter
$39
/mo
Perfect for solo sellers getting started with AI-powered replies.
  • 1 connected shop
  • 200 AI reply drafts/mo
  • Telegram approval flow
  • Customer profiling
  • Basic buyer segments
  • Marketing content generator
  • Multiple shops
  • Priority support
Most Popular
Growth
$69
/mo
For serious sellers who want full AI power and marketing tools.
  • 3 connected shops
  • 1,000 AI reply drafts/mo
  • Telegram approval flow
  • Deep customer profiling
  • All buyer segments
  • Marketing content generator
  • Post-purchase follow-ups
  • Priority support
Pro
$99
/mo
For high-volume sellers and teams managing multiple stores.
  • Unlimited shops
  • Unlimited AI drafts
  • Telegram approval flow
  • Deep profiling + web research
  • All buyer segments
  • Full marketing suite
  • Buyer persona deep-dives
  • Priority support + onboarding

All plans include a 14-day free trial. 14-day free trial to start.

Testimonials

Sellers love Zylia

"I used to spend 2 hours a day answering messages. Now it takes 10 minutes. The AI sounds exactly like me " my customers have no idea."
Sarah M.
Jewelry seller · Portland, OR
"The buyer persona tool is incredible. I found out 40% of my buyers are gift-givers and completely changed my listings. Sales up 30%."
Marcus T.
Candle shop · Austin, TX
"Getting Telegram notifications with draft replies ready to approve " it's like having an assistant who works 24/7 and understands my customers."
Priya K.
Print shop · London, UK

Ready to reply smarter?

Join 500+ sellers saving hours every week with AI-powered customer service.